First we map how the work really runs
Not as the org chart or the quality certificate describes it, but as it is done by the people who do it every day.
Most redesigns fail at the same point: the plan is drawn up at a table where nobody who does the work is sitting. The result is a document nobody uses.
We start with the people. Mapping the current state means talking to the people doing the work and describing the process as it really runs — with all the workarounds, manual entries and duplicate records that have piled up over the years.
When to call us
- The same work is done twice because data is retyped between systems.
- Preparing a quote, an order or an invoice takes too long and nobody knows exactly where it stalls.
- Before introducing a new system you want to know what is worth digitalising at all.
What you get
- A description of processes as they really run, with bottlenecks marked.
- A prioritised list of improvements with estimated effort and effect.
- A step-by-step redesign plan that can be carried out alongside regular work.
What this area covers
- Mapping the current state
- Business analysis
- Business process redesign
- Work systematisation and organisation
- Groundwork for digitalisation
Who does the work
Led and delivered by RGMS.
How long it takes
Mapping the current state about a week, business analysis a little over a week, a full process redesign two to three weeks — depending on the size of the company.
How we agree on the price
Smaller projects are split into phases with a fixed price per phase; longer engagements run on an agreed daily rate or a monthly package. You approve the price of each phase in advance, and after each phase we can stop.
Frequently asked questions
How much of our time will it take?
Does this mean redundancies?
Your project starts with a conversation
The first call takes half an hour, is free and comes with no proposal. First we understand where you are.
Free consultation